Staron® and Tempest® is a durable and repairable product that will last for many years with simple care. Follow these instructions to preserve your Staron® and Tempest® solid surface products.
1. Everyday Care
General cleaning of your Staron® and Tempest® solid surfaces can be done by wiping the surface with a damp cloth or sponge, then dry with soft cloth or paper towels to prevent spotting; especially in areas with hard water.
2. Basic Stains
Clean with an ammonia-based product such as household glass cleaner or commercially available non-abrasive spray-on cleaners for solid surface products. Wipe dry with a soft cloth or paper towels to prevent spotting.
3. Stubborn Stains and Minor Scratches
There are over 70 colors available in Staron® and Tempest® products and each color can be supplied with a different type of finish by a Staron certified fabricator/installer. Dark colors in countertop surfaces and particularly dark colors that have been finished to a gloss, like anything else, will potentially show signs of use, such as scratches and soap residue, more readily than light colored solid surface materials. Therefore, a gloss finish requires additional maintenance and care to retain its original luster. Different cleaning techniques are required to remove stubborn stains and minor scratches depending on the type of finish and color as detailed in the following instructions (Note: please contact your certified fabricator/installer if you are uncertain which type of finish is applied to your Staron solid surfaces). DO NOT attempt to repair deep scratches, chips or burns, contact a certified Staron fabricator/installer.
MATTE FINISH is the standard finish delivered by your certified fabricator/installer. It is a low or no-sheen finish and is recommended in all high-use areas
Scrub in a small circular motion with a wet sponge and an abrasive cleanser such as Soft Scrub®. Darker colors tend to require more attention than lighter colors..
SATIN FINISH has a slightly higher sheen than Matte and requires more attention depending on the frequency of use and area of application.
Lightly scrub surface in a small circular motion with a wet sponge and an abrasive cleanser such as Soft Scrub® over stain or scratch.
Darker Color - Darker colors tend to require more attention than lighter colors. Scrubbing too aggressively may reduce the gloss level.
GLOSS FINISH is a higher and reflective sheen that requires additional care and maintenance. It is important to note that a Gloss finish, especially on a dark color, will require more attention than a Matte/Satin Finish. Therefore, be sure not to apply the same method or process recommended for a Matte/Satin finish when caring for a Gloss finish. Repeat the procedure shown below – If stain persists, contact your certified fabricator/installer for assistance.
DO NOT USE ABRASIVE CLEANSERS AND PADS OF ANY TYPE ON A GLOSS FINISH; PLEASE CONTACT YOUR STARON® RETAILER/DEALER FOR MORE INFORMATION.
Spray a non-abrasive product such as Formula 409® over the stain and wait for a couple of minutes. Then, scrub in a small circular motion with a wet sponge.
Darker Color - Darker colors tend to require more attention than lighter colors.
Scrubbing too aggressively may reduce the gloss level.
Do not use abrasive cleansers, pads or steel wool…
After completing the above procedure, rinse with clear water and wipe dry with a soft cloth or paper towels to prevent spotting. To enhance the visual color clarity and hide minor scuffs, apply Countertop Magic® cleaner (available at any hardware store or supermarket) and wipe away excess with a soft cloth.
4. Preventing Damage
Minor damage that may accidentally occur is most often repairable by a Staron certificated fabricator/installer or repair expert. However, be sure to follow these guidelines to prevent damage to your Staron® and Tempest® surface:
HEAT: Staron® and Tempest® Solid Surfaces have excellent heat resistant properties compared to other countertop materials. However, placing hot pans, as well as some heat-generating appliances such as electric grills or deep-fryers, can damage the surface. Always use a hot pad or a trivet with rubber feet to protect Staron® and Tempest®. Avoid subjecting Staron® and Tempest® Solid Surfaces to extremely hot temperatures.
CHEMICALS: Avoid exposing Staron® and Tempest® Solid Surfaces to active chemicals such as paint removers, acetone, and oven cleaners. Surfaces exposed to these chemicals should be promptly flushed with water; contact may cause spots that may require extensive repairs. Remove nail polish with a non-acetone-based nail polish remover and rinse with water.
SCRATCHES: Never cut or chop directly on a Staron® and Tempest® Solid Surfaces surface, always use a cutting/chopping board.
FRACTURES: Avoid standing on countertops or dropping heavy objects on the surface.
NOTE: Gloss reduction, scratching, and staining on solid surfaces incurred over time due to use is NOT a manufacturing defect but is considered normal wear and tear – The foregoing is NOT covered under the Staron® Limited Warranty. However, the countertop can be re-sanded and refinished periodically if you so choose -- You will be charged the standard hourly service rate. If your Staron® and Tempest® product is accidentally nicked or deeply scratched, please contact your retailer/dealer or Staron certified fabricator/installer for advice about the most efficient method of repair – most repairs are relatively quick and simple when performed by an experienced professional (service charge may apply).
CLEANING SINKS & BOWLS
Staron® sinks and bowls are highly resistant to staining by common household foods, liquids, and cosmetics. However, leaving food residue and chemicals on the surface to air dry can result in a stubborn stain unless rinsed immediately with water.
1. Everyday Care and Basic Stains
Clean regularly with Soft Scrub® or a mild detergent such as those used for hand dishwashing.
2. Stubborn Stains and Minor Scratches
Apply a mild abrasives cleanser such as Bon-ami®, Comet® or Soft Scrub® on the area and buff in a circular motion with a green Scotch-Brite® pad. Buff over the entire sink to blend the finish and then rinse – solid color of Staron® product is evident all the way through the same.
To keep sinks bright and clean, occasionally apply liquid bleach and water using the following steps.
- Fill sink 1/4 full with water and add 1 to 2 cups of bleach.
- Carefully (without splashing) scrub the entire surface with a green Scotch-Brite® pad and sponge.
- Allow to stand for 15 minutes. Then, drain and rinse.
4. Preventing Damage
Staron® sinks and bowls are highly durable. However, be sure to follow these guidelines:
Allow heated cookware to cool before placing in sink
Always run cold water when pouring boiled water or hot liquids into sink
Do not expose the surface to harsh chemicals, such as paint remover, turpentine, nail polish remover (acetone) or drain, stove and toilet cleaning products. If the chemicals come in contact with the surface, immediately wash them off with water, using appropriate safety measures to avoid injury.
Avoid dropping heavy objects on the surface.